Latest News
  • Join CCNP Training Course & Get CCNA Absolutely FREE
  • Courses Available Both Online and Classroom
  • Best IT Networking Training Institute in Dubai

CCNP Collaboration Certification and Training

IP Rulers is the new face of CCNP Collaboration Certification and Training in Dubai, UAE, which provides both online and classroom-based training in the latest cutting-edge technologies in the IT infrastructure and networking portfolio. With grouped as well as one-to-one classes and online tutorials that could be scheduled for weekdays or weekends in accordance to the students’ choice, IP Rulers is fast becoming a leading name in Dubai in providing a highly valued Cisco Certificate with a 100% pass rate on the first attempt. Students can choose between different concentration topics to go with the core topic to customize their certification, and they can keep in touch with the dynamic technologies in the field, all with the help of IP Rulers expert trainers.

The IP Rulers CCNP Collaboration Certification Program is a testimony to a candidate’s Unified Communication skills over VoIP based solution on cisco platform. It provides in-depth technology classes in the skills required to develop advanced collaboration skills in designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks. With a CCNP Collaboration certification obtain your certification under an expert team of trainers who have multiple CCIEs with experience in the industry and hands-on knowledge. Candidates can get geared up to face complex networks for core technologies, optimized infrastructure, secure applications and efficient performance of live environments of Unified Communication and Collaboration.

Course Details

The CCNP Collaboration Certification comprises of clearing two exams – one in a core subject, and another in a concentration subject. This gives a CCNP Collaboration Badge.

  • Clearing only the core subject gives a Core Specialist Badge, which is also the qualification for CCIE Collaboration Certification. which focuses on your knowledge of collaboration infrastructure including infrastructure and design, protocols, codecs, endpoints, Cisco IOS XE Gateway and media resources, Call Control, QoS and collaboration applications.
  • Achieving only the concentration subject gives a Concentration Specialist Badge. This exam focuses on new, distinct subjects related to job-specific roles, such as Applications, Call control, and Mobility services, Cloud and Edge solutions, and Automation.

CCNP Collaboration Core exam:

350-801 CLCOR Implementing Cisco Collaboration Core Technologies

CCNP Collaboration Concentration exam:

300-810 CLICA Implementing Cisco Collaboration Applications (CLICA)
300-815 CLACCM Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
300-820 CLCEI Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
300-835 CLAUTO Implementing Automation for Cisco Collaboration Solutions (CLAUI)

 

Target Audience:

  • Network administrators, Network engineers, Systems engineers deploying IP Telephony and Video solutions.
  • CCNP Collaboration candidates seeking the best certification in ICT collaboration domain.
  • IT students and professionals seeking strong expertise in the subject and an internationally recognized qualification in the same for prospective jobs.
  • Network engineers/Collaboration Engineers involved in the troubleshooting of voice and video solutions in networking.
  • Aspirants in the following job profiles:
    • Telephony Engineers
    • Unified Communications Engineer
    • VOIP Administrator
    • VoIP Communication Engineer
    • Voice Project Engineer

Prerequisite:

  • The CCNP Collaboration does not require any particular qualification for attendance of the course. However, comprehensive knowledge of the subjects is necessary for attending the examinations.
  • A CCNA certificate is not necessary. Students can appear for CCNP Collaboration examinations if they have the equivalent theoretical and practical knowledge.
  • Experience in networking field will be an advantage to attempt the CCNP examination.

Course outline

CCNP Collaboration Core350-801 CLCOR Exam:

Infrastructure and Design (20%)

1.1 Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA

  •  Licensing (Smart, Flex)
  •  Sizing
  •  Bandwidth
  •  High availability
  •  Disaster recovery
  •  Dial plan
  •  Security (certificates, SRTP, TLS)
  •  QoS

1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element

1.3 Configure these network components to support Cisco Collaboration solutions

  • DHCP
  •  NTP
  •  CDP
  • LLDP
  •  LDAP
  •  TFTP
  •  Certificates

1.4 Troubleshoot these network components in a Cisco Collaboration solution

  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  •  NTP
  •  LDAP integration on Cisco Unified Communications Manager

1.5 Explain these components to support Cisco Collaboration solutions

  •  SNMP
  •  DNS

 

Protocols, Codecs, and End points  (20%)

2.1 Troubleshoot these elements of a SIP conversation

  •  Call set up and tear down
  •  SDP
  •  DTMF

2.2 Identify the appropriate collaboration codecs for a given scenario

2.3 Configure codec negotiations

2.4 Deploy SIP endpoints

  •  Manual
  •  Self provisioning
  •  Bulk Administration Tool (BAT)

2.5 Troubleshoot collaboration endpoints

CISCO IOS XE Gateway and Media Resources (15%)

3.1 Configure these voice gateway elements

  • DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers

3.2 Configure ISDN PRI/BRI

3.3 Troubleshoot ISDN PRI/BRI

3.4 Configure and verify the MGCP

3.5 Identify the appropriate media resources for a given scenario (hardware and software)

 Call Control (25%)

4.1 Describe the Cisco Unified Communications Manager digit analysis process

4.2 Implement toll fraud prevention on Cisco Unified CM

4.3 Configure globalized call routing in Cisco Unified CM

  • Route patterns (traditional and +E.164 format)
  •  Translation patterns
  •  Standard local route group
  •  Transforms
  • SIP route patterns

4.4 Describe Mobile and Remote Access (MRA)

QoS (10%)

5.1 Describe problems that can lead to poor voice and video quality

  •  Latency
  •  Jitter
  •  Packet loss
  •  Bandwidth

5.2 Describe the QoS requirements for these application types (voice and video)

5.3 Describe the class models for providing QoS on a network

  •  4/5 Class model
  •  8 Class model
  •  QoS Baseline model

5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • EF
  •  AF41
  •  AF42
  •  CS3
  •  CS4

5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking

5.6 Describe and determine location-based CAC bandwidth requirements

5.7 Configure and verify LLQ (class map, policy map, service policy)

Collaboration Application [10%]

6.1 Configure Cisco Unity Connection mailbox and MWI

6.2 Configure Cisco Unity Connection SIP integration options to call control

6.3 Describe Cisco Unity Connection call handlers

6.4 Describe Cisco Unified IM&P protocols and deployment

  • 6.4.a XMPP
  • 6.4.b High availability

6.5 Deploy Cisco Jabber on premises

  1. Interpret basic Python components and scripts
  2. Construct valid JSON encoded file
  3. Describe the high-level principles and benefits of a data modeling language, such as YANG
  4. Describe APIs for Cisco DNA Center and vManage
  5. Interpret REST API response codes and results in payload using Cisco DNA Center and RESTCONF
  6. Construct EEM applet to automate configuration, troubleshooting, or data collection
  7. Compare agent vs. agentless orchestration tools, such as Chef, Puppet, Ansible, and SaltStack

Single Sign-On (SSO) for Collaboration Applications (35%)

1.1 Describe these types of SSO as they relate to Collaboration

  • Smart card
  •  Integrated Windows AD
  •  Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

  •  Assertion
  •  Protocol
  •  Binding
  • Profiles
Cisco Unified IM and Presence (30%)

2.1 Configure Cisco Unified Instant Message and Presence on premises

  • 2.1.a High availability
  • 2.1.b Calendar integration
  • 2.1.c Apple Push Notification Service
  • 2.1.d Persistent chat
  • 2.1.e Federation configuration (XMPP and SIP)
  • 2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

  • 2.2.a XMPP
  • 2.2.b High availability
  • 2.2.c Calendar integration
  • 2.2.d Apple Push Notification Service
  • 2.2.e Persistent chat
  • 2.2.f Federation configuration (XMPP and SIP)
Cisco Unity Connection and Cisco Unity Express (30%)

3.1 Configure these in Cisco Unity Connection

  • 3.1.a Call handlers
  • 3.1.b Voicemail transfers and greetings
  • 3.1.c Routing rules
  • 3.1.d Distribution lists
  • 3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

  • 3.2.a Call handlers
  • 3.2.b Voicemail transfers and greetings
  • 3.2.c Auto-Attendant
  • 3.2.d Routing rules
  • 3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • 3.6.a Basic call handler scripting (Auto-Attendant)
  • 3.6.b Voicemail management
  • 3.6.c MWI
  • 3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • 3.7.a Basic call handler scripting (Auto-Attendant)
  • 3.7.b Voicemail management
  • 3.7.c MWI
  • 3.7.d User management
 Application Clients (25%)

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration

Signaling and Media Protocol (20%)

1.1 Troubleshoot these elements of a SIP conversation

  • Early media
  •  PRACK
  • Mid-call signaling (hold/resume, call transfer, conferencing)
  • Session timers
  • UPDATE

1.2 Troubleshoot these H.323 protocol elements

  •  DTMF
  •  Call set up and tear down

1.3 Troubleshoot media establishment

CME /SRST Gateway Technologies (10%)

2.1 Configure Cisco Unified Communications Manager Express for SIP phone registration

2.2 Configure Cisco Unified CME dial plans

2.3 Implement toll fraud prevention

2.4 Configure these advanced Cisco Unified CME features

  • Hunt groups
  • Call park
  •  Paging

2.5 Configure SIP SRST gateway

Cisco Unified Boarder Element (15%)

3.1 Configure these Cisco Unified Border Element dial plan elements

  •  DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers
  •  Header and SDP manipulation with SIP profiles
  •  Signaling and media bindings

3.2 Troubleshoot these Cisco Unified Border Element dial plan elements

  •  DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers
  •  Header and SDP manipulation with SIP profiles
  •  Signaling and media bindings
Call Controlling and Dial Planning (25%)

4.1 Configure these globalized call routing elements in Cisco Unified Communications Manager

  •  Translation patterns
  •  Route patterns
  •  SIP route patterns
  •  Transformation patterns
  •  Standard local route group
  • TEHO
  •  SIP trunking

4.2 Troubleshoot these globalized call routing elements in Cisco Unified Communications Manager

  •  Translation patterns
  •  Route patterns
  • SIP route patterns
  •  Transformation patterns
  •  Standard local route group
  •  TEHO
  •  SIP trunking
Cisco Unified CM Call Control Features(20%)

5.1 Troubleshoot Call Admission Control (exclude RSVP)

5.2 Configure ILS, URI synchronization, and GDPR

5.3 Configure hunt groups

5.4 Configure call queuing

5.5 Configure time of day routing

5.6 Configure supplementary functions

  •  Call park
  •  Meet-me
  •  Call pick-up
Mobility [10%]

6.1 Configure Cisco Unified Communications Manager Mobility

  • Unified Mobility
  • Extension Mobility
  • Device Mobility

6.2 Troubleshoot Cisco Unified Communications Manager Mobility

  • Unified Mobility
  • Extension Mobility
  • Device Mobility

KEY CONCEPTS [25%]

1.1 Describe the complications of NAT in a Collaboration environment

1.2 Describe the purpose of ICE, TURN and STUN

1.3 Describe Expressway media traversal

1.4 Describe protocol interworking on the Expressway

  •  SIP <> H.323
  •  IPv4 and IPv6

1.5 Describe Expressway Licensing

  •  Option keys
  •  Release key
  •  License consumption

1.6 Describe SIP media encryption mode

  •  Auto
  •  Force encrypted
  •  Force unencrypted
  •  Best effort

1.7 Describe Expressway Core dial plan elements

  •  Transforms
  •  Search rules
  •  Zones
  •  Regular expressions
  •  Pipes and links

1.8 Describe key Expressway settings

  •  DNS
  •  Network interfaces
  •  Certificates
  •  QoS
  •  Clustering
  •  Network firewall rules

1.9 Describe Expressway backup and restore procedure (stand alone and cluster)

 Initial Expressway Configuration [25%]

2.1 Configure key Expressway settings

  •  DNS
  •  Network interfaces
  •  Certificates
  •  QoS
  •  Clustering
  •  Network firewall rules

2.2 Configure Expressway Core dial plan elements

  •  Transforms
  •  Search rules
  •  Zones
  •  Regular expressions
  •  Pipes and links

2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)

2.4 Configure a Business to Business (B2B) collaboration solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA)
  •  Traversal Zones
  •  Neighbor Zones
  •  Transforms
  •  Search rules
  •  SIP trunk integration with Cisco Unified Communications Manager

2.5 Troubleshoot a Business to Business (B2B) collaboration solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA)
  •  Traversal Zones
  •  Neighbor Zones
  •  Transforms
  •  Search rules
  • SIP trunk integration with Cisco Unified Communications Manager
Mobile and Remote Access [25%]

3.1 Configure a Mobile and Remote Access (MRA) solution

  •  DNS records types (not platform-specific)
  •  Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  •  Unified Communications traversal zones
  •  Unified Communications configuration on Expressway
  •  HTTP allow list
  •  SIP trunk security profile on Cisco Unified Communications Manager

3.2 Troubleshoot a Mobile and Remote Access (MRA) solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  •  Unified Communications traversal zones
  • Unified Communications configuration on Expressway
  •  HTTP allow list
  •  SIP trunk security profile on Cisco Unified Communications Manager
Cisco WebEx Technologies [25%]

4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment

4.2 Configure WebEx Hybrid Services/Connector

  •  Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
  •  Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
  •  Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
  •  Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment    models)

4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

Network Programmability Foundation (10%)

1.1 Utilize common version control operations with git (add, clone, push, commit, diff, branching, and merging conflict

1.2 Describe characteristics of API styles (REST, RPC, and SOAP)

1.3 Describe the challenges encountered and patterns used when consuming APIs synchronously and asynchronously

1.4 Interpret Python scripts containing data types, functions, classes, conditions, and looping

1.5 Describe the benefits of Python virtual environments

1.6 Identify the roles of load balancer, firewall, DNS, and reverse proxy in collaboration application deployment

Unified Communication (25%)

2.1 Construct API calls to automate CUCM user/phone moves, adds, changes, and using the AXL SOAP API

2.2 Construct API calls to automate dialplan and cluster config using the AXL API

2.3 Describe the capabilities and use of the CUCM CTI APIs TAPI/JTAPI

2.4 Describe the capabilities and use of the CUCM Serviceability Perfmon API and CDR interface

2.5 Describe the capabilities and use of the IP Phone Services API

2.6 Describe the capabilities of Finesse REST APIs and Gadgets

 Cloud Collaboration (25%)

3.1 Describe Webex Teams REST API capabilities, use, application architectures, authentication mechanisms, and token types

3.2 Implement administrative operations on Webex Teams organizations, users, licenses, and compliance events using the Webex Teams REST API

3.3 Construct a Python script to automate creation of Webex Teams spaces and memberships

3.4 Construct a Python script to implement notification

3.5 Construct API calls to implement interactive bots

3.6 Describe the application components involved in conversational bots (Botkit components and ecosystem)

3.7 Create a HTML web application embedding Webex Teams and messaging, audio / video using Webex Teams Widgets

3.8 Describe the capabilities and use for the various Webex Teams SDKs

Collaboration End Points (20%)

4.1 Construct API calls to automate Cisco collaboration room devices using the xAPI SSH interface and xAPI HTTP API (configuration, customization and branding, and making a call)

4.2 Construct a script to monitor Cisco collaboration room device events using the xAPI Python SDK

4.3 Describe the capabilities, use, creation, and deployment of custom controls for Cisco collaboration room devices using the In-Room Controls Editor

4.4 Describe the capabilities, use, creation, and deployment of Cisco collaboration room device JavaScript Macros using the Macro Editor

Meetings (20%)

5.1 Describe Webex Meetings API capabilities and use to manage users, meetings, events, and trainings

5.2 Describe Webex Meeting API authentication mechanisms

5.3 Construct API calls to implement users and meetings management for Webex Meetings

5.4 Construct API calls to configure Cisco Meeting Server using the REST API

Lab Infrastructure

IP Rulers has a fully equipped lab, specially designed for the CCNP Collaboration training, with an enhanced lab topology that represent real world network. Students will have the following equipment and software configured for their training; they may also get the chance to see newer hardware and software during this period.

Equipment and Software list

Virtual Machines:

  • Core Collaboration Applications
    • Cisco Unified Communications Manager 12.5
    • Cisco Unified IM & Presence 12.5
    • Cisco Unity Connection 12.5
    • Cisco Meeting Server 2.5
    • Cisco Meeting Management 2.5
    • Cisco Unified Contact Center Express 12.0
  • Collaboration Edge
    • Cisco Expressway Series 12.5
    • CSR1000v: IOS XE 16.6
  • Client PCs and Applications
    • Active Directory: Windows Server 2016
    • Test PC: Windows 10
    • Cisco Jabber for Windows 12.5

Trainer's Profile

IP Rulers is managed by an expert team of trainers with over ten years’ experience in the industry and in hands-on training.
All the trainers have multiple CCIEs in their respective areas of interest.
Individual trainers’ profiles can be provided upon request by email, along with demos and LinkedIn profiles.
Online and classroom demos are also available upon request.

Training Schedule

IP Rulers has a training schedule that can suit anyone, whether it be in groups or one-on-one, classroom-based, online or onsite corporate training, on weekdays or weekends. Each course, which is a combination of a core paper and a concentration paper, has a duration of 80 hours. For extra concentration papers, duration will change; please consult training coordinators for further information.

CCNP Collaboration Training

Batch

Weekdays (Sun - Thu)

Weekend (Fri - Sat)

Mode

Classroom / Online

Classroom / Online

Hours

80 Hours

80 Hours

Duration

2 Month

3 Month

Date

Course

Training Type

Batch

Register

19 Sept 2021

CCNP Collaboration

Classroom / Online

Weekdays (Sun-Thu)

17 Sept 2021

CCNP Collaboration

Classroom / Online

Weekend (Fri-Sat)

Benefits

Internationally valued certification from Cisco.
Customized certification to suit particular areas of technical focus.
Constant acquaintance to the dynamic technologies in the IT field.
Refreshment in regular concepts of Collaboration Technologies.
Specialist Certification in any CCNP exam, whether it be core or concentration.
Eligibility to attend the CCIE Collaboration Lab Exam directly by passing the CCNP Core Examination.
Authority to link the CCNP Certification Badge to all social media profiles.

Testimonial

Open chat