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Best CCNP Collaboration Certification and Training Center in Dubai

Why Choose CCNP Collaboration Certification?

Do you want to create your identity as a specialist in Collaboration? Cisco collaboration products are widely deployed in MNCs for seamless collaboration among disparate teams.
Becoming a Cisco CCNP Collaboration Certified Professional will endorse you expertise in this field. IP Rulers CCNP Collaboration Training Course in Dubai is the perfect way to start preparing for the esteemed CCNP Collaboration Certification.

Our CCNP Collaboration Training curriculum aligns with CCNP Collaboration Certification blueprint. Hence it is the ideal foundation for meticulous preparation for CCNP Collaboration Certification.

The CCNP Collaboration Certification comprises of clearing two exams – one in a core subject, and another in a concentration subject. This gives a CCNP Collaboration Badge.


Training Schedule


CCNP Collaboration Training

Batch

Weekdays (Mon - Fri)

Weekend (Sat - Sun)

Mode

Classroom / Online

Classroom / Online

Hours

80 Hours

80 Hours

Duration

2 Month

3 Month


To know more contact us through our enquiry form.


Date

Course

Training Type

Batch

Register

20 March 2023

CCNP Collaboration

Classroom / Online

Weekdays (Mon-Fri)

25 March 2023

CCNP Collaboration

Classroom / Online

Weekend (Sat-Sun)


CCNP Collaboration Course Syllabus

Infrastructure and Design (20%)

1.1 Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA

  •  Licensing (Smart, Flex)
  •  Sizing
  •  Bandwidth
  •  High availability
  •  Disaster recovery
  •  Dial plan
  •  Security (certificates, SRTP, TLS)
  •  QoS

1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element

1.3 Configure these network components to support Cisco Collaboration solutions

  • DHCP
  •  NTP
  •  CDP
  • LLDP
  •  LDAP
  •  TFTP
  •  Certificates

1.4 Troubleshoot these network components in a Cisco Collaboration solution

  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  •  NTP
  •  LDAP integration on Cisco Unified Communications Manager

1.5 Explain these components to support Cisco Collaboration solutions

  •  SNMP
  •  DNS

 

Protocols, Codecs, and End points  (20%)

2.1 Troubleshoot these elements of a SIP conversation

  •  Call set up and tear down
  •  SDP
  •  DTMF

2.2 Identify the appropriate collaboration codecs for a given scenario

2.3 Configure codec negotiations

2.4 Deploy SIP endpoints

  •  Manual
  •  Self provisioning
  •  Bulk Administration Tool (BAT)

2.5 Troubleshoot collaboration endpoints

CISCO IOS XE Gateway and Media Resources (15%)

3.1 Configure these voice gateway elements

  • DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers

3.2 Configure ISDN PRI/BRI

3.3 Troubleshoot ISDN PRI/BRI

3.4 Configure and verify the MGCP

3.5 Identify the appropriate media resources for a given scenario (hardware and software)

 Call Control (25%)

4.1 Describe the Cisco Unified Communications Manager digit analysis process

4.2 Implement toll fraud prevention on Cisco Unified CM

4.3 Configure globalized call routing in Cisco Unified CM

  • Route patterns (traditional and +E.164 format)
  •  Translation patterns
  •  Standard local route group
  •  Transforms
  • SIP route patterns

4.4 Describe Mobile and Remote Access (MRA)

QoS (10%)

5.1 Describe problems that can lead to poor voice and video quality

  •  Latency
  •  Jitter
  •  Packet loss
  •  Bandwidth

5.2 Describe the QoS requirements for these application types (voice and video)

5.3 Describe the class models for providing QoS on a network

  •  4/5 Class model
  •  8 Class model
  •  QoS Baseline model

5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • EF
  •  AF41
  •  AF42
  •  CS3
  •  CS4

5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking

5.6 Describe and determine location-based CAC bandwidth requirements

5.7 Configure and verify LLQ (class map, policy map, service policy)

Collaboration Application [10%]

6.1 Configure Cisco Unity Connection mailbox and MWI

6.2 Configure Cisco Unity Connection SIP integration options to call control

6.3 Describe Cisco Unity Connection call handlers

6.4 Describe Cisco Unified IM&P protocols and deployment

  • 6.4.a XMPP
  • 6.4.b High availability

6.5 Deploy Cisco Jabber on premises

  1. Interpret basic Python components and scripts
  2. Construct valid JSON encoded file
  3. Describe the high-level principles and benefits of a data modeling language, such as YANG
  4. Describe APIs for Cisco DNA Center and vManage
  5. Interpret REST API response codes and results in payload using Cisco DNA Center and RESTCONF
  6. Construct EEM applet to automate configuration, troubleshooting, or data collection
  7. Compare agent vs. agentless orchestration tools, such as Chef, Puppet, Ansible, and SaltStack

Single Sign-On (SSO) for Collaboration Applications (35%)

1.1 Describe these types of SSO as they relate to Collaboration

  • Smart card
  •  Integrated Windows AD
  •  Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

  •  Assertion
  •  Protocol
  •  Binding
  • Profiles
Cisco Unified IM and Presence (30%)

2.1 Configure Cisco Unified Instant Message and Presence on premises

  • 2.1.a High availability
  • 2.1.b Calendar integration
  • 2.1.c Apple Push Notification Service
  • 2.1.d Persistent chat
  • 2.1.e Federation configuration (XMPP and SIP)
  • 2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

  • 2.2.a XMPP
  • 2.2.b High availability
  • 2.2.c Calendar integration
  • 2.2.d Apple Push Notification Service
  • 2.2.e Persistent chat
  • 2.2.f Federation configuration (XMPP and SIP)
Cisco Unity Connection and Cisco Unity Express (30%)

3.1 Configure these in Cisco Unity Connection

  • 3.1.a Call handlers
  • 3.1.b Voicemail transfers and greetings
  • 3.1.c Routing rules
  • 3.1.d Distribution lists
  • 3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

  • 3.2.a Call handlers
  • 3.2.b Voicemail transfers and greetings
  • 3.2.c Auto-Attendant
  • 3.2.d Routing rules
  • 3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • 3.6.a Basic call handler scripting (Auto-Attendant)
  • 3.6.b Voicemail management
  • 3.6.c MWI
  • 3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • 3.7.a Basic call handler scripting (Auto-Attendant)
  • 3.7.b Voicemail management
  • 3.7.c MWI
  • 3.7.d User management
 Application Clients (25%)

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration

Signaling and Media Protocol (20%)

1.1 Troubleshoot these elements of a SIP conversation

  • Early media
  •  PRACK
  • Mid-call signaling (hold/resume, call transfer, conferencing)
  • Session timers
  • UPDATE

1.2 Troubleshoot these H.323 protocol elements

  •  DTMF
  •  Call set up and tear down

1.3 Troubleshoot media establishment

CME /SRST Gateway Technologies (10%)

2.1 Configure Cisco Unified Communications Manager Express for SIP phone registration

2.2 Configure Cisco Unified CME dial plans

2.3 Implement toll fraud prevention

2.4 Configure these advanced Cisco Unified CME features

  • Hunt groups
  • Call park
  •  Paging

2.5 Configure SIP SRST gateway

Cisco Unified Boarder Element (15%)

3.1 Configure these Cisco Unified Border Element dial plan elements

  •  DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers
  •  Header and SDP manipulation with SIP profiles
  •  Signaling and media bindings

3.2 Troubleshoot these Cisco Unified Border Element dial plan elements

  •  DTMF
  •  Voice translation rules and profiles
  •  Codec preference list
  •  Dial peers
  •  Header and SDP manipulation with SIP profiles
  •  Signaling and media bindings
Call Controlling and Dial Planning (25%)

4.1 Configure these globalized call routing elements in Cisco Unified Communications Manager

  •  Translation patterns
  •  Route patterns
  •  SIP route patterns
  •  Transformation patterns
  •  Standard local route group
  • TEHO
  •  SIP trunking

4.2 Troubleshoot these globalized call routing elements in Cisco Unified Communications Manager

  •  Translation patterns
  •  Route patterns
  • SIP route patterns
  •  Transformation patterns
  •  Standard local route group
  •  TEHO
  •  SIP trunking
Cisco Unified CM Call Control Features(20%)

5.1 Troubleshoot Call Admission Control (exclude RSVP)

5.2 Configure ILS, URI synchronization, and GDPR

5.3 Configure hunt groups

5.4 Configure call queuing

5.5 Configure time of day routing

5.6 Configure supplementary functions

  •  Call park
  •  Meet-me
  •  Call pick-up
Mobility [10%]

6.1 Configure Cisco Unified Communications Manager Mobility

  • Unified Mobility
  • Extension Mobility
  • Device Mobility

6.2 Troubleshoot Cisco Unified Communications Manager Mobility

  • Unified Mobility
  • Extension Mobility
  • Device Mobility

KEY CONCEPTS [25%]

1.1 Describe the complications of NAT in a Collaboration environment

1.2 Describe the purpose of ICE, TURN and STUN

1.3 Describe Expressway media traversal

1.4 Describe protocol interworking on the Expressway

  •  SIP <> H.323
  •  IPv4 and IPv6

1.5 Describe Expressway Licensing

  •  Option keys
  •  Release key
  •  License consumption

1.6 Describe SIP media encryption mode

  •  Auto
  •  Force encrypted
  •  Force unencrypted
  •  Best effort

1.7 Describe Expressway Core dial plan elements

  •  Transforms
  •  Search rules
  •  Zones
  •  Regular expressions
  •  Pipes and links

1.8 Describe key Expressway settings

  •  DNS
  •  Network interfaces
  •  Certificates
  •  QoS
  •  Clustering
  •  Network firewall rules

1.9 Describe Expressway backup and restore procedure (stand alone and cluster)

 Initial Expressway Configuration [25%]

2.1 Configure key Expressway settings

  •  DNS
  •  Network interfaces
  •  Certificates
  •  QoS
  •  Clustering
  •  Network firewall rules

2.2 Configure Expressway Core dial plan elements

  •  Transforms
  •  Search rules
  •  Zones
  •  Regular expressions
  •  Pipes and links

2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)

2.4 Configure a Business to Business (B2B) collaboration solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA)
  •  Traversal Zones
  •  Neighbor Zones
  •  Transforms
  •  Search rules
  •  SIP trunk integration with Cisco Unified Communications Manager

2.5 Troubleshoot a Business to Business (B2B) collaboration solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA)
  •  Traversal Zones
  •  Neighbor Zones
  •  Transforms
  •  Search rules
  • SIP trunk integration with Cisco Unified Communications Manager
Mobile and Remote Access [25%]

3.1 Configure a Mobile and Remote Access (MRA) solution

  •  DNS records types (not platform-specific)
  •  Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  •  Unified Communications traversal zones
  •  Unified Communications configuration on Expressway
  •  HTTP allow list
  •  SIP trunk security profile on Cisco Unified Communications Manager

3.2 Troubleshoot a Mobile and Remote Access (MRA) solution

  •  DNS records (focus on Microsoft DNS)
  •  Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  •  Unified Communications traversal zones
  • Unified Communications configuration on Expressway
  •  HTTP allow list
  •  SIP trunk security profile on Cisco Unified Communications Manager
Cisco WebEx Technologies [25%]

4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment

4.2 Configure WebEx Hybrid Services/Connector

  •  Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
  •  Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
  •  Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
  •  Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment    models)

4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

Network Programmability Foundation (10%)

1.1 Utilize common version control operations with git (add, clone, push, commit, diff, branching, and merging conflict

1.2 Describe characteristics of API styles (REST, RPC, and SOAP)

1.3 Describe the challenges encountered and patterns used when consuming APIs synchronously and asynchronously

1.4 Interpret Python scripts containing data types, functions, classes, conditions, and looping

1.5 Describe the benefits of Python virtual environments

1.6 Identify the roles of load balancer, firewall, DNS, and reverse proxy in collaboration application deployment

Unified Communication (25%)

2.1 Construct API calls to automate CUCM user/phone moves, adds, changes, and using the AXL SOAP API

2.2 Construct API calls to automate dialplan and cluster config using the AXL API

2.3 Describe the capabilities and use of the CUCM CTI APIs TAPI/JTAPI

2.4 Describe the capabilities and use of the CUCM Serviceability Perfmon API and CDR interface

2.5 Describe the capabilities and use of the IP Phone Services API

2.6 Describe the capabilities of Finesse REST APIs and Gadgets

 Cloud Collaboration (25%)

3.1 Describe Webex Teams REST API capabilities, use, application architectures, authentication mechanisms, and token types

3.2 Implement administrative operations on Webex Teams organizations, users, licenses, and compliance events using the Webex Teams REST API

3.3 Construct a Python script to automate creation of Webex Teams spaces and memberships

3.4 Construct a Python script to implement notification

3.5 Construct API calls to implement interactive bots

3.6 Describe the application components involved in conversational bots (Botkit components and ecosystem)

3.7 Create a HTML web application embedding Webex Teams and messaging, audio / video using Webex Teams Widgets

3.8 Describe the capabilities and use for the various Webex Teams SDKs

Collaboration End Points (20%)

4.1 Construct API calls to automate Cisco collaboration room devices using the xAPI SSH interface and xAPI HTTP API (configuration, customization and branding, and making a call)

4.2 Construct a script to monitor Cisco collaboration room device events using the xAPI Python SDK

4.3 Describe the capabilities, use, creation, and deployment of custom controls for Cisco collaboration room devices using the In-Room Controls Editor

4.4 Describe the capabilities, use, creation, and deployment of Cisco collaboration room device JavaScript Macros using the Macro Editor

Meetings (20%)

5.1 Describe Webex Meetings API capabilities and use to manage users, meetings, events, and trainings

5.2 Describe Webex Meeting API authentication mechanisms

5.3 Construct API calls to implement users and meetings management for Webex Meetings

5.4 Construct API calls to configure Cisco Meeting Server using the REST API


Key Features of Our CCNP Collaboration Training

Learn Core Skills

Learn Deep Routed Technology from basics to advanced level

Dedicated Student Trainer

CCIE Certified trainers with industry experience.

Exam Materials

CCNP Collaboration Written exam preparation materials provided

Study Resources

Get Class recordings , Class notes , Reference books and lab videos

Lab Facility

An enhanced lab topology that represents a real-world network

Training Duration

80 hours of technology labs

Our Technical Team

Gigi Vikraman

MD and Founder

4XCCIE (R&S, Security, Collaboration, DC)

Babu Varghese

Sr. Trainer Cloud & Cyber Security

AWS, AZURE, MCSE, CCNP, RHCE, CEH V11.0, CompTIA S+

Aravind CP

Sr. Technical Instructor

CCIE (R&S, Collaboration), Avaya Python, DevNet

Vivek Gunasekaran

Sr. Technical Instructor

CCNA, CCNP, CCIE EI

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