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Integration and Configuration Avaya IP Office R11 Platform.
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Integrating & Configuring Avaya IP Office R11 Platform is one of the flagship courses in VoIP roadmap in IP Rulers Avaya IP Telephony portfolio. This course is designed for individuals responsible for implementing, customizing and administering an Avaya IP Office Platform solution. This course is recommended for knowledge seekers of Avaya IP office solutions & also for students preparing to take the ACIS-7720, the Avaya IP Office Platform Basic Integration and Configuration Exam (77200X) is a requirement to earn the ACIS – Avaya IP Office Platform credential. It will provide a deeper understanding of each service across R11 platform of Avaya IP office, allowing VoIP Administrators to take requests for infrastructure services, applications and its environments. After completing the course, candidates will also be able to be responsible for Integrating Configuring & Administering Avaya IP office R11 platform based customer engagement solutions. From Expert trainers of IP Rulers you will acquire a thorough knowledge in deep understanding of IP Office Platform – its features, and components.
Key objectives for this offer include the ability to:
- Identify configuration settings using the IP Office Manager.
- Identify the IP500v2 hardware and software components.
- Identify the IP Office 500v2 Editions and the different Server Editions.
- Identify the installation and ignition process for Server Edition.
- Utilize the Web Management for Server Edition.
- Access Manager, Voicemail Pro Application, and One-X Server using Web Management.
- Configure settings for users, hunt groups and trunks.
- Identify installation requirements for IP Office applications.
- Hardware, software and licensing requirements.
- IP Office Manager Settings, including offline configuration.
- Describe the VoIP basic functionality.
- Configure SIP and IP Endpoints.
- Utilize System Security and the different access levels.
- Identify the use of System Alarms.
- Explain different monitoring and analysis methods using System Status Application (SSA) and Monitoring for trouble shooting.
- Describe the use of the Application Server.
- Identify the basic features of VoiceMail / VoiceMail Pro.
- Configure Call Flow in the Voicemail Pro.
- Summarize the functionality of one-X Portal.
Target Audience
- IT Engineers who aims to become Avaya VoIP Administrators
- Candidates preparing for Avaya 77200X exam
- IT professionals who works on Integrating Avaya IP Office 500v2 & Server Edition
- Also intended for people who works with IP Telephony solutions and services.
- Candidates who are looking to validate their knowledge level in Avaya Collaboration solutions.
- Individuals involved in selling or purchasing Avaya solutions and services.
- IT managers, Program managers, IT Administrator or System Administrators, who likes to enhance their knowledge in Avaya Collaboration Solutions.
Prerequisite
- Basic knowledge of Voice over IP (VOIP) technology.
- Basic knowledge of Session Internet Protocol (SIP)
- Expertise skills in Avaya IP office R11 platform in IP Telephony concepts
- Ability to recognize customer requirements and implement proposed solutions of Avaya IP office Server edition & IPO 500v2.
- Enhanced job opportunities related with collaboration services available with Avaya
- You will be able to demonstrate a strong knowledge of VoIP concep
Duration
50 Hours
Skill Level
Intermediate
Certificate
Yes
Modules
12
Language
English
Mode
Online/Offline
Key Highlights
- Live Instructor-Led Training (Online & Classroom)
- 40 Hours of Technology Lectures
- Weekdays (Tue - Fri)
- Friday to Saturday or Saturday to Sunday - Weekend
- Real World Live Scenarios and Migrations
- Exam question bank and Preparation
Key Highlights
- 100% Pass Guarantee
- 24/7 Access to the Learning Resources
- Hands-on Lab Practice on physical equipment
- Flexible Installment Plans
- Boot Camp Training for a Fast Track Learning
- Demand-driven recorded video lectures for references
- Eve-ng Set up on the laptop with images
Course Curriculam
- IP Office System Components
- Telephone Overview
- Startup
- IP Office Manager
- IP Office 500v2 Upgrade
- IP Office 500v2 Licensing
- SD-Card Embedded File Management
- System SD-Card Backup and Restore
- Server Edition Introduction
- Server Edition Select Mode
- Installation Requirements
- Installing a Server Edition
- Web Management
- Manager, Server Edition Mode
- Server Edition Licensing and WebLM update
- Resilience (WebRTC Resiliency), Backup, Restore and Upgrade
- Cloud Operations Manager
- Introduction
- Configuration Wizard
- Availability of Wizard tasks for IP Office modes
- Basic System Settings
- Time Profiles
- Extensions and Users
- Avaya Equinox Client
- Hunt Groups
- Short Codes
- Lines and Trunks
- Outgoing Call Routing and Alternate Route Selection (ARS)
- Incoming Call Routes
- Agents and Hot Desking
- User Rights and Templates
- Mobility Call Control and one-X Mobile
- Offline Configuration
- SoftConsole / Receptionist
- One-X Mobile Preferred for IP Office
- Avaya IP Office Web Client
- System Status Application (SSA)
- Security Administration
- System Alarms
- VoIP Endpoints
- Operation of Avaya IP Phones
- Creating IP Extensions and Users
- Configuring SIP Terminals
- Configuring SIP Trunks
- Monitoring
- Feature Comparison
- Configuring IP Office
- Embedded Voicemail
- Voicemail Pro (for Windows)
- Announcements
- Unified Communication Module (UCM)
- Application Server Overview
VoiceMail Pro Interface Structure and Sequence of Call Flows Settings for Users and Groups Importing call flows Actions, Variables & Conditions Call Flows and Auto Attendants
- one-X Portal
- one-X Portal Conferencing
- Session Boarder Controller (SBC)
- Integrated Contact Reporter
- IP Office Contact Center (IPOCC)
lab infrastructure.
CCIE enterprise infrastructure v1.1 equipment and software list:
The practical exam tests candidates on solutions that can be configured using the below
Equipment and software versions. Candidates may see more recent software versions
during their attempt but will only be tested on features that are supported in the list below.
Passing the exam requires a depth of understanding difficult to obtain without hands-on
experience. Early in your preparation you should arrange access to equipment and soft-
ware similar to that used on the exam.
Virtual machines
- Cisco Catalyst 8000V Routers with Cisco IOS XE Software Release 17.9
- Cisco IOSv with Cisco IOS Software Release 15.8
- Cisco IOSv-L2 with Cisco IOS Software Release 15.2
- Cisco SD-WAN (vManage, vBond, vSmart, cEdge) Software Release 20.9
- Cisco DNA Center, Release 2.3
Physical Equipment
- Cisco Catalyst 9300 Switches with Cisco IOS XE Software Release 17.9 Other (supporting virtual machines)
- Cisco Identity Services Engine 3.1
- Linux Desktop
Topology
Modes Of Training
We provide various modes of training, each catering to different learning styles, preferences, and needs.You can make your choice of training mode.
- Classroom-Based Training
- One-On-One Training
- Online Training
- Corporate Training
- Fast Track Training
- Private Group Training
- Lab Workshop Training
Instructors
CCIE Enterprise Infrastructure
Arvaind, a CCIE Certified professional has been working for different IT companies over the last 8 years. Currently, he works for IPRULERS delivering training and consulting their students in obtaining CCNP & CCIE Certifications.
Aravind C P
Senior Cloud & Security Specialist